Bovey Castle in Devon appoints Claire Randall as new General Manager

November 19, 2019 | Bovey Castle

Claire Randall

The Eden Hotel Collection is delighted to announce that Claire Randall has been appointed General Manager of Bovey Castle, the exclusive five-red-star hotel and country estate located in Dartmoor National Park, Devon. Claire will start her role at the hotel in January 2020.

With over 30 years’ experience in the luxury hotel industry, Randall previously held the long-standing role of Managing Director at five-red-star property Lucknam Park, near Bath, before spending six months as General Manager of The Idle Rocks and St. Mawes Hotel in Cornwall. Claire’s past experience includes management positions at the Hyde Park Hotel in Knightsbridge, Gleneagles in Perthshire, the Mandarin Oriental in Hong Kong and Hambleton Hall in Rutland. Claire also spent six years as a hotel and restaurant inspector for the Michelin Guide.

Says Mark Chambers, Managing Director, Eden Hotel Collection: “Claire brings superb experience to the role of General Manager at Bovey Castle. We are delighted to welcome Claire on board to further enhance and shape the hotel’s future development and success.”

Claire Randall

Says Claire Randall, General Manager, Bovey Castle, “I am absolutely thrilled to be joining Bovey Castle in Dartmoor – one of the UK’s most iconic luxury country house hotels – which provides a wide range of experiences to guests coupled with hospitality of the highest quality.”

Since the Eden Hotel Collection acquired Bovey Castle back in 2014, the hotel has won numerous awards, the most notable of which is five red AA stars in 2017 for its exceptional hospitality – the AA’s highest accolade.

Claire Randall

Set in 275 acres of countryside on Dartmoor National Park, the flagship Eden Hotel Collection property has 60 bedrooms, 22 lodges, an 18-hole championship golf course, tennis courts, an Elan Spa – complete with Art Deco swimming pool, Jacuzzi, sauna, steam room, treatment rooms and a dedicated Gentlemen’s Quarter – and its own deer park.

On-site experiences include falconry, archery, cider and sloe gin-making and 4×4 off-road driving.

The hotel’s Great Western restaurant – the proud recipient of 3 AA Rosettes for its culinary excellence‎ – is overseen by talented Head Chef Mark Budd, who also manages the hotel’s casual dining option, Smith’s Brasserie.‎

For more details, please call Bovey Castle on 01647 445 007 ( or visit

19 November 2019

Notes to Editors

  • The Eden Hotel Collection has evolved over the last 18 years through acquisition and restoration by The Rigby Group Plc, one of the UK’s largest and most successful family-owned businesses. Founded by IT entrepreneur Sir Peter Rigby, the Group’s portfolio spans hotels, aviation, technology, property and investments.
  • The Eden Hotel Collection consists of nine luxury hotels, restaurants and spas. They are Bovey Castle and Buckland Tout-Saints Hotel in Devon; Mallory Court, Leamington Spa; The Kings Hotel, Cotswolds; The Arden Hotel and Arden House in Stratford-upon-Avon; Brockencote Hall Hotel, Worcestershire; The Greenway Hotel & Spa, Cheltenham, and The Mount Somerset Hotel & Spa, Somerset. For more details, or to book, visit

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