Tags Archives: travel chaos

600,000 texts, 2.6 million emails: PASNGR comes to the rescue as volcano blows a hole in airlines’ weekend

When Eyjafjallajokull blew, 15below’s PASNGR system went swiftly into action, keeping well over a million passengers in the picture – and airlines in control

Waiting for the dust to settle

As passenger chaos continues, the Travel PR team is trying to stay upbeat about the ‘Eyjafjallajoekull effect’. From a purely selfish perspective, we’ve enjoyed the peace and quiet that a break from being in the Heathrow flight path affords. And, while two of our esteemed colleagues were denied their respective holidays last weekend – one [...]