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In the wake of the deaths of two children on holiday in Corfu, is it possible to make holidays 100% safe?

Monday, July 6th, 2009

Probably not, in the way that life at home can never be 100% safe, says Sue Ockwell, speaking on behalf of the Association of Independent Tour Operators (AITO, www.aito.com). There are some sensible precautions that you can take when going on holiday, however – read on…

- Don’t leave your brain at the airport! Lot of us get “holiday happy” and forget the normal basic rules of survival and protection. You wouldn’t swim or dive into a pool after drinking at home, for example – and you shouldn’t on holiday. Broken necks can be the result of diving into a pool at the shallow end by mistake.

- Walking down dark lanes wearing expensive jewellery or with a pricey camera is asking for trouble, as it would be in the UK, too.

- If you plan to try any so-called hazardous activities – scuba diving, hot air ballooning, white-water rafting, skiing, bungee jumping, jet skiing, etc. – make sure before you try the activity in question that your insurance policy covers it. It’s nearly always possible to pay a small extra fee for additional cover, and it’s well worth it. (NB jet skiing is much more dangerous that you might suppose, eg for water skiers or swimmers – witness the singer killed a couple of years ago on holiday in Mexico.) If you need hospital treatment for something serious, then it’s good to have the reassurance that your insurance company will provide an air ambulance to get you back to the UK as soon as it’s safe for you to travel – and, if the accident is your fault and you are being sued, it’s good to know that you are covered for the costs of top-notch legal assistance.

- Definitely don’t cut corners by not taking out travel insurance! The Foreign & Commonwealth Office stresses that its consular officials can’t help in a lot of situations, and says that its dearest wish is that all travellers should have full travel insurance – see www.fco.gov.uk/en/travelling-and-living-overseas.

- In addition to travel insurance, arrange a free European Health Insurance Card (EHIC, which has replaced the old E111 system) – it entitles you to free or reduced-cost medical assistance in Europe, but doesn’t include important insurance cover such as air ambulances. www.nhs.uk/nhsengland/Healthcareabroad/pages/Healthcareabroad.aspx.

- Check out your hotel’s fire escapes – and make sure they are not locked or blocked. If you wake in the night and smell smoke, would you know what to do? (Check the door handle carefully – if it’s hot, don’t open the door. Block the gap under the door with wet bath towels. Ring reception for help or the operator for the fire brigade.) If you spot a fire, do you know where the fire alarm is so that you can warn others? Or, if the fire alarm went off, would you know where the closest fire exit was located, or where to find a fire extinguisher? This could be life or death knowledge.

- If you’re staying in an apartment or villa, make sure the pool depths are marked clearly and that your companions/children know which is the shallow end.

- Are big picture windows marked with stickers so that, if they are shut, anyone walking towards them realises they are heading for a collision with glass? A child or adult cut to shreds by making a simple mistake like this is not something you’d like to see on holiday.

- Check that smoke detectors are fitted with batteries that work by pressing the test button.

- Play safe by taking the carbon monoxide detector you have at home (you do have one at home, don’t you?) on holiday with you.

- Make sure balconies will not permit smaller children to wriggle under/through the bars.

- Never leave children unattended. Disaster can strike in a few minutes – as much on holiday as at home.

- When booking a holiday, check with the tour operator about any potential hazards for children or the elderly/infirm. Ancient stone stairs may look wonderful but uneven steps or a lack of handrail can be the cause of accidents. Knowledgeable holiday companies will have someone in their office who’s visited the property in question who can advise you. (Visit www.aito.com for a huge range of holiday ideas and destinations from real specialists.)

- Beware the power of the sun, even in the UK. Put high-factor sun cream on before going out in the morning. You can be burnt even when sitting under a parasol if there is water, eg sea or a pool, nearby – the rays bounce on the water and zap your skin even if you are totally in the shade; I speak from personal experience in late April in Cyprus!

- If you are booking via the web, bear in mind that properties may be totally unchecked/unknown to the website operator. Conversely, UK package tour operators are required to take responsibility for the accommodation they provide. The same applies with financial protection. Some 300,000 people were affected by the collapse of XL.com last September. Many had to pay again to get home. Others lost their holiday totally – all because they had booked on the web without realising that web holiday providers are not bound by the same strict rules as traditional tour operators about protection of clients’ money. AITO members (www.aito.com) all offer 100% financial protection, no matter what you buy from them – car hire, accommodation-only or a full holiday.

- Use insect repellent and cover up in late afternoon, when mosquitoes become active. Pack anti-histamine cream, too – nasty insect bites can seriously spoil holidays for children and adults alike. Use plug-in mosquito zappers in bedrooms for overnight protection.

- If you are walking in long grass or through wooded areas, check for ticks when you get back from your walk. This applies throughout the UK, Scandinavia, most of northern Europe (including France) and North America. Ticks (which can be as minuscule as a poppy seed) can carry Lyme disease. Treatment is easy if you know you may have been bitten by a tick (NB tick bites don’t itch or hurt) – it’s a simple course of antibiotics. But, if you don’t get prompt treatment, the long-term illness that can result is serious. See www.lymediseaseaction.org.uk for more information.

Holidays are good for us – a chance to get away from day-to-day chores, to stimulate the senses with cultural visits and to enjoy relaxation and perhaps a good book – or just to spend precious time with family and friends. Following these very simple guidelines should make holidays safer, too. Happy holidays, no matter where you are going this year! Sue Ockwell.

A Faroese Following

Friday, July 3rd, 2009

The Faroe Islands gained some avid fans at a balmy evening reception co-hosted by Sunvil Discovery and Atlantic Airways on Tuesday night. Held at the Danish Ambassador’s residence in Belgravia, the event set out to raise awareness of this little known, yet stunning archipelago. Cocktails on the breezy terrace, delicious canapés and beer, and traditional Faroese music (including impromptu singing by Atlantic Airways president, Magni!) ensured a good night was had by travel agents and journalists alike. The Faroes hold unique appeal – picture a virgin landscape with towering sea stacks, dramatic coastline, abundant birdlife and arguably the smallest capital city in the world. If you’re wondering how to get to the islands, which are currently enjoying temperatures of around 22 degrees, it’s a three-day swim or twice-weekly flights from Stansted with Atlantic Airways. Below is a photo (l-r) of Noel Josephides, Sunvil Discovery, Birger Riis-Jørgensen, Danish Ambassador and Magni Arge, president of Atlantic Airways. For further info see Sunvil Faroe Islands. Sarah Belcher.

Launch of Sunvil Discovery's Faroe Islands programme

Launch of Sunvil Discovery's Faroe Islands programme

Kate’s great, say Regaldive clients

Tuesday, June 30th, 2009

Kate Humble tops poll of dream dive buddies – as Amy Winehouse falls short. BBC presenter and oceanic adventurer Kate Humble has been crowned the dream dive buddy of Regaldive clients.

In a survey conducted by the dive specialist, Kate just edged out diving legend and underwater experimenter Jacques Cousteau, with renowned scuba figurehead Monty Halls having to make do with the bronze medal. Below, a Humble Pie Chart demonstrates the results.

Asked why they considered Kate to be great, some Regaldive voters admitted they fancied her rotten. Others delivered a more logical rationale: they felt Kate would provide valuable diving tips, being such an experienced marine explorer.

Following the results, Kate Humble commented, “Oh my goodness. If I was Kate Winslet I’d be sobbing and thanking my mum! I’m absolutely delighted to be voted dream dive buddy by the clients of Regaldive. It is a huge honour, particularly in the face of such stiff competition. Happy diving to all of you and who knows? Maybe we will get to mess about underwater someday soon.”

Humble Pie Chart

Humble Pie Chart

Tried to make me go to Dahab?
Among the runners-up were a few surprise entries. Amy Winehouse was nominated by divers for her ability to make them laugh, while Gordon Brown for rather mischievous reasons. On the 40th anniversary of his Apollo space mission landing on the moon, Buzz Aldrin received an unlikely vote from a fan who noted “Like most boys, I grew up wanting to be an astronaut.. diving is as close to exploring a strange place like the Moon as I’ll ever get”.

“Could you imagine trying to listen to her underwater” was the slightly cruel logic of another scuba fanatic in nominating Janet Street Porter.

Finally, special mention must go to a Bill Bailey supporter who, not content with simply nominating the comic, dreamed up his potential underwater witticisms: “Suggested communications would be: ‘Shark!’ ‘Is it me or is it getting warmer in this wet suit?’ ‘Ah look, a pretty little Angel fish’”

Regaldive provided voters with a choice of celebrities known to like diving, but also accepted additional nominations.

For further information, call Regaldive on 01353 659 999 or log onto the new website: www.regaldive.co.uk. Richard Mellor.

Jane, Stanley and John – plus a whole tribe of chimpanzees

Monday, June 29th, 2009

To London Zoo (or the Zoological Society of London, as they seem to prefer), for a talk by one of the world’s most famous primatologists, Dr Jane Goodall, DBE.  2010 will be the 50th anniversary of her ground-breaking research into chimpanzee behaviour – our closest cousins in terms of DNA.

She now spends a lot of her life travelling to spread the word about caring for our planet, its peoples and its many varieties of wildlife.  A main project is Roots and Shoots (www.rootsnshoots.org.uk) and its aims are commendable.

Stanley Johnson, father of Boris, was on fine form as he compered the Q&A session, as was the BBC’s John Simpson – both trustees of the Jane Goodall Institute.  Simpson admitted to having fallen in love with Dr Goodall when he read the first article on her work many years ago.  He carried the cutting, from the Sunday Times magazine, in his wallet for many years.

Dr Goodall’s talk and her ready fund of tales about her surrogate family were hugely inspirational and left many of the audience visibly moved.  We were but 150 strong (the previous day, Dr Goodall had addressed 20,000 Rotarians in Birmingham) and were privileged to be able to speak to Dr Goodall individually, and to have our photographs taken with her.

Baobab Expeditions (www.baobabexpeditions.com) supports the Jane Goodall Institute (www.janegoodall.org) as part of its commitment to conservation work and has an exciting trip organised to visit Gombe, Tanzania, to see at first hand Jane Goodall’s work and to meet her chimpanzee companions.  Scheduled for October 2009, I’d better get saving! Sue Ockwell.

Responsible Tourism is for everybody says AITO

Thursday, June 4th, 2009

The Association of Independent Tour Operators (www.aito.com) recently worked with The Travel Foundation to conduct a Responsible Tourism (RT) audit of a member company to gauge its green credentials. Martin Randall Travel (two-star RT status) was the tour operator chosen due the nature of its business, i.e. cultural tours that are, in the main, European based – not perhaps the type of sector one would naturally associate with good RT practices.

It’s a common misconception that companies can only operate a strong RT policy if they run trips to the developing world, but operators with itineraries in developed nations can also have a meaningful RT policy. Julie Middleton of The Travel Foundation conducted the RT audit of AITO member Martin Randall Travel and was impressed with what she found. The company proved to be more RT orientated than it had thought, yet some straightforward recommendations could improve its green credentials even further. For example, looking at its supply chain to ensure the use of RT-conscious hotels, ensuring its tour leaders promote a message of sustainability, getting involved in community-based projects and setting RT targets and measuring progress towards these targets were amongst the ideas raised.

Derek Moore, AITO’s Chairman, reckons that RT can be embraced by all tour operators : “We encourage all our members to adopt best current sustainable practices in their businesses and insist that they meet minimum levels as a condition of membership. Many companies in the travel industry use the nature of their business as a ‘cop out’ but this audit demonstrates that, if RT can be incorporated into the modus operandi of a cultural tour operator with a mainly European programme like Martin Randall Travel, then everyone should be able to do so. Excuses will no longer be tolerated! I would like to thank The Travel Foundation for working with AITO to conduct this audit, and feel that it will provide a useful green benchmark in future.” Ian Bradley.

Get set for the Monaco Grand Prix

Thursday, May 21st, 2009

“It is good to see that the weather is looking good for the Grand Prix in Monaco this weekend (big yellow suns and up to 27 degrees!) With Lewis Hamilton as reigning champion on the course, it will be exciting to see if he can secure his first race win of the season, or if the on-form Englishman – Jenson Button – may continue his good spell. Whatever happens, there are sure to be some fabulous parties going on in the Principality with Flavio Briatore again hosting the Millionaire’s Club at the Fairmont Monte Carlo and the Federation of Motor Sport hosting the Gala Dinner in the Salle des Etoiles at the Sporting d’Eté. We hope Esquire Magazine, who we have sent out there, has a great time!” PT

Scots show biggest increase in gap year take up

Wednesday, May 20th, 2009

The latest research from Year out Group has found that gap years aren’t just the preserve of people from London and the Home Counties; Scots recorded a 50% increase in gap year placements in 2008. Furthermore the top five countries for structured placements are South Africa, Canada, Ecuador, Tanzania and Australia. JF